Shipping policy
At KachiNow, we work to ensure your order reaches you safely and on time.
Shipping & Delivery
We currently offer shipping to eligible destinations.
Orders are generally processed after payment has been successfully confirmed. Please allow up to 14 days for delivery.
Delivery times may vary depending on your location, shipping carrier, customs clearance, weather conditions, and other circumstances outside our control.
Order Processing
Orders are normally prepared for shipment after payment confirmation. Processing time may vary depending on product availability and order volume.
Once your order has been shipped, you may receive tracking information when available.
Delivery Delays
While we aim to deliver orders within the stated timeframe, delays may occasionally occur due to:
- Customs clearance
- Shipping carrier delays
- Incorrect or incomplete delivery information
- Public holidays
- Weather conditions
- Other circumstances beyond our reasonable control
If your order has not arrived within 14 days, please contact us so we can assist you in checking the status of your shipment.
Incorrect Shipping Information
Customers are responsible for providing accurate and complete shipping information at checkout.
KachiNow is not responsible for delivery delays, additional shipping costs, or failed deliveries resulting from incorrect or incomplete information provided by the customer.
Customs & Import Charges
For international orders, the customer may be responsible for customs duties, taxes, or other import charges imposed by the destination country, where applicable.
These charges are not controlled by KachiNow and may vary depending on the destination.
Contact Us
If you have questions about your shipment or delivery, please contact us through the contact information provided on our website.
KachiNow
Website: kachinow.com
By placing an order with KachiNow, you acknowledge and agree to the shipping terms outlined above.